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PRIVACY & COOKIES POLICY

 

Effective Date: 01-03-2015

Note: These polices may change at anytime, so you should check it whenever you visit our site. We will assume you agree to the revised policy if you use the site after the effective date shown above.

 

1. Who are we?
We are Viper Industries Limited. We own and operate this website. Please contact us if you have any questions or feedback about this policy via our ‘contact us’ page under help.

 

2. Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

 

3. The Information We Collect
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are: Name, Address, Phone Number 

 

4. What about cookies
We use cookies. A cookies is a small file of letters and numbers that we put on your computer. Our site functionality will be limited if you do not accept cookies.
Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners or others. For further information on cookies, including how to use your browser to block them, please visit: www.allaboutcookies.org.

 

5. All about cookies

How does this website use ‘cookies’ ? Our ‘cookies’ are used to store basic information, like your username for your admin area. They do not store password or credit card information.

Strictly Necessary cookies – ‘Cookies‘ are set to help support the layout of the pages that are displayed to you. These help the website to work effectively and improve the look and feel of the website. They also help to improve navigation around our website and allow you to return to pages you have already visited.

Performance cookies – ‘Cookies’ are used to provide statistics on visitors to our websites and their browsing behaviour. This enables us to order the site to make customers’ journeys easier, and also can help us to make any improvements on the website to have a better users experience. The data gathered is anonymous, which means we cannot identify you as an individual. 
We may use an analytical functions on our site including, Google Analytics. You can view their privacy policy here (View)

Functionality cookies – We use ‘cookies’ to make accessing the website more suitable, so you don’t need to remember your username / email address and more. This information will allow us to welcome you on the website by name, and more.

Our ‘cookie’ will remain on your computer until you choose to delete it. If you choose to do this, you will need to enter your details each time you visit the site. It is possible for you to view our website without any personal information, but you will need to register your if you wish to order anything online.

Cookie Maintenance – You can set your browser to accept or reject ‘cookies’. You can also set your browser to warn you each time a ‘cookie’ is presented to your computer. You are able to delete any ‘cookies’ that have been stored on your computer however, if you prevent us from placing ‘cookies’ on your computer during your visit, it may not be possible for you to use our website effectively. 
By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that is used to manage its website and this will have an influence on how the website will work. This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only this website.
If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. I. For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

 

6. Guide to Disabling ‘Cookies’ using Web Browsers

Safari
 – 1. Go to the Safari menu.
 2. Click on the Preferences. 
3. Click the ‘Security’ tab.
 4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+ – 1. Click on ‘Tools’ in the menu bar
. 2. Click on ‘Options…’. 
3. Click on ‘Privacy’ Tab in the top section 
4. From the drop down box select ‘Use custom setting for history’
 5. Un -tick the box that says ‘Accept Cookies From sites’ 
6. Click OK and Close the screen.

Internet Explorer 7.0+ – 
1. Click on ‘Tools’ in the menu bar
 2. Click on ‘Options’ 
3. Click on ‘Privacy’ Tab on top section
 4. Click on the ‘Advanced” button
 5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’
 6. Click OK and Close the screen.

Google Chrome 8.0+
 – 1. Click to ‘Tools Menu’ 
2. Click on ‘Options’
 3. Click on ‘Under the Bonnet’ 
4. Click on ‘Cookie Setting’ button and tick ‘Block all third-party cookies without exception’
 5. Close the screen.

 

7. The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive or to communicate with you regarding our service or products. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

8. Our Commitment To Data Security
We do not store credit card details nor do we share customer details with any 3rd parties.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

9. Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

 

10. How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

 

11. How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us at: [email protected]

 

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